Telecommunications technology is becoming increasingly advanced every year, and your business would be well served to adopt the latest Voice over Internet Protocol (VoIP) tools. As the effects of the COVID-19 pandemic is expected to affect business operations in 2021 and beyond, maximizing the latest VoIP platforms will help you stay ahead of the pack.

A common misconception about Voice over IP (VoIP) is that it is only ideal for large organizations, but this is far from the truth. Many small- and medium-sized businesses (SMBs) that have ditched traditional landlines in favor of VoIP have found that the advantages go far beyond cost savings and ease of use.

You’re a small business owner in or around Hanover, Morristown, or Madison, NJ, and you’ve decided to upgrade your telephone system from the old landline to Voice over Internet Protocol, or VoIP. It's a wise move because the number of businesses and residences using VoIP lines is steadily increasing every year, and companies that haven't made the switch risk being left behind.