We're not repairmen. We don't sit by the phone and wait for things to break so we can come fix them. Online Computer's managed services takes a proactive approach through testing, backing up data and spotting problems before they occur. We make sure you don't fall behind on updates, backups, security and patches.
Certain systems are critical for your business, hence the name. Whether it is a Point of Sale system your business needs to conduct transactions or a reservation platform for your hotel, they are imperative. When they go down you could lose money, customers, trust and a lot more. We protect your business by protecting your Business Critical Applications.
Our experienced IT consultants will provide your business or organization with the guidance and expertise you need to get the most out of Information Technologies. We have a focus on thriving, not surviving. Our processes and advice will enhance your efforts by making sure your tech makes you and your people more efficient.
As IT Specialists, we know that technology can be both challenging and frustrating. From desktop management, data security, butt computing, server virtualization, email, and support, Online Computers can remove the strain of IT management, allowing you to concentrate solely on the strategic success of your business.
With a team of 50+ dedicated to delivering the most responsive and proactive service, Online Computers allows no margin for system errors or downtime. We strive to develop substantial, dependable relationships with all of our clients, and to maintain a trusted partnership.
We have the resources, the drive, and the dedication to support your business and aid in its success.
OCC really came through for New Jersey Jewish News in the aftermath of Hurricane Sandy. They stayed in touch with us during the storm and then raced to get us situated immediately after. With their help, we were able to get the week’s paper finished only one day late and get back to a nearly normal schedule for our other papers. Through it all, the team remained accessible and responsive to us even though their plates were surely full with other concerns. Their support was helpful not only to us as a business, but to our readers as well, all of whom were able to get timely information on how the storm affected the local Jewish community and how they could give or get help.
I wanted to take the time to write up a big thank you and give much kudos to the new IT department that has been in place at Bruriah High School since the start of the new school year. It is very reassuring to know that any problem that arises (whether it be a printer issue, a SmartBoard issue, an internet problem or some equipment failure), we can email the IT department and Pete Nuzzolo and the team will respond within minutes of the ticket being issued. Always a quick call away, Pete will always come right away and always with a smile. No problem is ever too big. Thank you.
When you partner with Mr. Thomas Bennett and his technical team from Online Computers, you get the best attitude, the best hardware and software, the best implementation and the best support.
Our organization’s network infrastructure was less than poor, with frequent dropouts which prevented us from working consistently and efficiently. The technical team led by Mr. Bennett conducted an extremely comprehensive research of our needs to ensure that an organization of our size and complexity will be able to meet every technical need.
If you are looking for a powerful partner that not only offers all the functionality that your team members require, but also offers it securely and confidentially, I recommend Mr. Thomas Bennett and Online Computers.
I am continuously impressed with the prompt response and more importantly, the immediate resolution to any issues involving computers, printers, laptops, Smartboards, etc. It has been an incredibly positive experience this year to have working, functional and plentiful technology and equipment to share with students, supported by the attentive IT staff in our building. Good news is always fun to share!
I think there is a trend in the nonprofit world – our resources are generally less than the for-profit world. The concerns I would have if I were running another nonprofit organization is: How do you keep pace with the times regarding hardware, software and infrastructure, when your resources are generally less than what you would find at a for-profit company? What I have found working with Carl and his team is that has never been a concern of mine because of their ability to get me everything that I need. Whatever is needed on the hardware side we have received, and any issues we’ve had on the software side have been rapidly addressed. The service and the quality are outstanding. To my knowledge, Carl has almost always worked in in the nonprofit sector, so my sense is that he has developed a fair amount of expertise about who we are and what we do. You get this insiders knowledge, which can really help guide clients on cost structure, budgeting, and what your actual needs are. And that’s just one place where Carl and his team add value.
It began with a professional assessment of our present situation, an extensive review of our perceived needs and a strong collaboration with our current IT head and our volunteer parents who are in the know about IT. We worked well together via emails and a number of face to face meetings developing a plan of action that would meet our requirements & still meet our budget.
The results have been impressive. Our new system is capable of handling all our needs on both campuses. Our network is working very smoothly and we have not experienced any of the constant down time we had to put up with in the past. Our new wireless service throughout all our buildings has continued to work perfectly. This has enabled us to run several web based classes without issue.
Online Computers has also replaced our aging phone system with a reliable Cisco system and has overseen our conversion to a new series of office copy machines with a software program called Papercut that tracks all copies via a staff ID proxy card. Most important is the feedback from our teachers and administration that the response from the new IT department to all inquiries and cries for help has been professional and quick.
Dear Matt, Greg, Mike, Joseph, Anthony, Daniel, Jason and Michael,
You guys are great!! I can’t thank you enough for all of your efforts on behalf of Golda Och Academy. There is no question that our ability to open our lower school on time and with all of the necessary technology could not have happened without you. I know that this truly was a team effort and each of you contributed your part to ensure that it happened.
Knowing that we had an entire team working with Rushi was very reassuring, especially as we came down to the wire. You were willing to invest your time and expertise to solve problems, implement solutions and ensure that we would be up and running when we needed to. I truly appreciate your time and commitment.
Once again, many thanks on behalf of Golda Och Academy and the students. It has been a true pleasure working with you.
Since hiring Online Computers and Communications, we have received constant network availability and application support. I have a great relationship with the staff, especially our on-site tech, Rushi. Rushi is always ‘Johnny-On-The-Spot’ to get things taken care of. He anticipates and communicates all technical issues directly with us to ensure they are addressed immediately. The Academy experiences constant up time on our network, and downtime remains minimal. The service is great and consistent.
Prior to contracting with Online Computers and Communications, the school grew large, and the IT needs were growing. The ability to manage the network, internet, emails, phone systems, etc. was becoming a challenge. One day it was brought to my attention that a 10th grader was able to hack into the wireless network and retrieve information that was classified as sensitive.
The migration of service to Online Computers could not have been easier. We set a date to make a change, and they sent a team of people to change passwords, move data, set backup internet providers and data, and take overall charge. They provide a staff person to be on site and when necessary, they have additional people to service the school.
Prior to their arrival, if there were IT issues at night or on weekend, there was little we could do. Online Computers technology made the ability to stay connected easy, and have always been attentive to our needs 24/7. I would highly recommend their services.