Technology continues to drive profound change in the way people buy and consume goods, and this has radically transformed business processes, too. It has also placed organizations under increasing pressure to innovate, yet they’re not quite sure where to start.

The fact that most of us take modern technology for granted is one of the main reasons why security breaches and unscheduled downtime are among the biggest threats to organizations today. While end-user experiences are getting better all the time, the underlying infrastructure is dizzyingly complex, and things aren’t getting any easier for businesses that are still struggling to get the most out of their in-house systems.

Business technology continues to evolve so quickly that complaining about it has become a cliché. Although many small-business owners appreciate how much IT has improved efficiency within their organizations, they’re understandably anxious about keeping up with the times.

Most business owners have a modicum of understanding regarding the impact of information technology on the people, processes, and products that comprise a new operation. However, very few are aware of just how much attention IT solutions need in both the short and long term.

Given today’s cutthroat competition, many businesses will have a hard time getting ahead without the use of technology. Even small- and medium-sized businesses (SMBs) rely on desktops, laptops, and mobile devices as well as various software for their daily operations.

Depending on how you approach it, new technology can either be a boon or a bane for your organization. Without proper planning, the chances of investing in the wrong technology are enormous, and you can easily end up in a situation less desirable than before.

Nowadays, digital transformation isn’t a luxury but a must for all businesses, if they want to remain relevant. Think this isn’t true? Let’s take the ubiquity of smartphones as an example, and check out these two stories.

The “Toys” story – Founded in 1948, Toys “R” Us dominated the toy retail industry for decades.

Recent years have seen a massive shift in favor of proactive technology support as corporate IT requirements become even more demanding. No longer do small businesses have to be stuck with outdated, inefficient hardware and maintaining a costly in-house IT department.

Adopting new IT solutions is never easy. From voice over internet phones (VoIP) to systems integration, every technology migration involves a lot of moving parts: new software, hardware, subject matter expertise, even building wiring can become an obstacle.

Thanks to advances in technology, small- and medium-sized businesses (SMBs) now have the means to compete with bigger companies. But with the all-too-swift developments in technology, SMB owners may have a difficult time figuring out the right technical solutions they need to further grow their business.