The 5 most common causes of server downtime and how to prevent them

The 5 most common causes of server downtime and how to prevent them

Downtime is an inevitable part of owning and running a business server, but it doesn't have to be as detrimental as it often is. In fact, you can usually avoid the common causes of server downtime with some careful planning. In this blog post, we will discuss some of the most common causes of server downtime and how you can prevent them from affecting business productivity.

  1. Network outages
  2. In a network outage, the server can't communicate with other computers, causing work to grind to a halt. The difficult thing about network outages is that they can be caused by anything from router failures to cable cuts to internet service provider problems. So, addressing the problem can be a quick fix one time but not at another time.

    To prevent network issues from disrupting operations, you should have backups in place. It’s also imperative that you keep your networking equipment well maintained at all times. Lastly, make sure your staff is trained to troubleshoot or at least localize network issues to make them easier for your IT team to fix.

  3. Human error
  4. Human error accounts for a significant number of server downtime events across the United States, which is why it’s crucial to have tech experts who are experienced and knowledgeable in server management. But for many businesses with limited resources and understaffed and/or undertrained IT teams, hiring tech specialists can be a problem.

    If hiring more IT experts is too expensive for your organization, consider partnering with a managed IT services provider. Many managed IT services providers have experienced server experts who can help you manage and optimize your server system without breaking the bank.

  5. Hardware failure
  6. Servers typically run 24/7, and as with any machine, wear and tear inevitably leads to shutdowns. Aside from the effects of continued use, accidents and calamities can also cause hardware breakage. One or any combination of these can even be so severe as to cause the complete destruction of server infrastructure.

    Having a reliable backup system in place will help you prevent downtime caused by hardware failure. Many businesses adopt cloud-based server solutions as backups to ensure redundancy. Should their physical be out of commission for any reason, especially for an extended period of time, they still have a cloud-based server to fall back on. You should also schedule regular equipment maintenance checks to identify and fix any problems before they cause an outage.

    Related article: Should I get a server for my business?

  7. Software issues
  8. Servers that run on software that aren’t regularly audited and updated are prone to breakdowns, glitches, and software freezes. Therefore, it’s critical to invest in expert manpower that knows how to keep your server software in tip-top shape. Server software specialists can ensure that all server software is secure, updated, and maintained in the least disruptive manner possible.

  9. Third-party or cloud vendor outages
  10. If your business is running on a solely cloud-hosted or hybrid cloud server arrangement, you run the risk of experiencing downtimes due to vendor outages. Essentially, if your cloud server provider fails to keep its system running, your business goes down with it. Fortunately, most cloud server providers are equipped with tools and redundancies to ensure that your hosted server experience remains seamless and reliable.

    It’s a good idea to ask your cloud server provider how they can ensure your business continuity even if they experience an outage. A good provider would be able to outline the exact process they will take to make sure your business isn’t affected by any disruptions on their end.

Server ownership is a complicated endeavor, so it pays to partner with a tried and tested managed IT services provider to assist you with the technical stuff. Online Computer’s team of specialized technicians is here for server-related consultations, IT advice, and more. Contact us to schedule an appointment.


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