Outsourcing IT services makes more sense for SMBs in New Jersey

Outsourcing IT services makes more sense for SMBs in New Jersey

You are a small business owner trying to make it big in New Jersey. You’re gung-ho, but look around and see many similar-sized businesses just like yours. That’s because small- and medium-sized businesses (SMB) make up the bulk of companies in New Jersey. In fact, 861,373 small businesses accounted for 99.6% of total businesses in New Jersey last year. If you’re one of those SMBs, you must be smart to survive in such a crowded field.

To do that, you should leverage IT solutions. From office email and sales inventories, to company websites and customer relationship management software, technology gives small companies a competitive edge, even against bigger competitors.

But if you’re not that techno-savvy, setting up an IT department can be difficult and costly. Instead of managing your own IT department, why not outsource it to a managed services provider (MSP)? That makes more sense, given the following advantages.

Less labor costs

Hiring good IT professionals costs a lot. Salaries for employees working in computer sciences average $97,000 a year in New Jersey. And because IT is a fast-paced industry, they need to stay up-to-date, so you'll have to budget for additional training.

MSPs give you a team of IT experts who serve you around the clock for a fixed monthly fee. You also have an option to pay only for the services you actually use. Either way, you have readily available support from certified professionals who understand the inner workings of your business.

Experience and qualification

Ideally, in-house IT technicians should stay abreast of the latest developments in their field. But in reality, they are often swamped with work, fixing a hundred and one IT issues that crop up during the day. Letting them off to attend a one-day seminar might cause panic to some of your employees.

MSPs have a full roster of certified IT experts, so they can rotate individuals through training without compromising support availability. And since MSPs service several clients, they’re exposed to related problems multiple times. They gain the kind of invaluable experience that’s often unavailable to inhouse IT.

Reduced risks

There are plenty of risks associated with technology, such as cyberattacks and data loss. Your MSP can protect your IT systems from these threats with state-of-the-art security tools, and ensure that you have a backup and disaster recovery plan in place.

24/7 proactive monitoring and management

To monitor your system at all times, an inhouse IT team will need at least 3 shifts to cover 24 hours. But with an MSP, you get round-the-clock monitoring at a set monthly fee.

As part of proactively managing your IT 24/7, your MSP will:

  • Make sure every app and piece of software are up to date
  • Back up your systems on a schedule
  • Test your systems, including backups, regularly
  • Audit your regulatory compliance
  • Monitor your systems for performance and security issues.

Grow your business with ease

As your business grows, you will need more people and the technology to support them. An MSP scales with your business, and provides you additional equipment, storage space, and computing resources to support your employees.

As consultants, your MSP can also evaluate your company’s growth trajectory and provide technology recommendations that will enhance your productivity and profitability.

Focus on your core business

Your business may be in law, or manufacturing, or in medicine, not information technology. Let a reputable MSP take care of your IT needs, so you can focus on what really matters to you -- your core business.

If you operate a small business in Hanover, Morristown, or Madison, New Jersey, and you want to make it big, choose Online Computers. Since 2012, we’ve provided IT solutions to companies in business, healthcare, education, and non-profit. Contact our experts today, and leave the technology to us.

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